Reverie Psychology (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information collected through our website, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal Information We Collect

When you use our website or contact us, we may collect:

• Your name, email address, and phone number (via contact forms or emails)

• Information you provide in messages or enquiries

• Technical information such as your IP address, browser type, and device type

• Website usage data collected through cookies or analytics tools (if applicable)

By submitting personal information through our website, you consent to its collection and use as described in this Privacy Policy. Providing personal information is optional, but not providing it may limit our ability to respond to your enquiry.

We do not collect sensitive health information through the website.

How We Collect Personal Information

We collect personal information when you:

• Submit a contact form via our website (hosted on Squarespace)

• Email us directly

• Interact with our website, including through cookies or analytics tools

Purpose of Collection

We collect, hold, and use personal information to:

• Respond to enquiries and requests

• Communicate with you about our services

• Operate, maintain, and improve our website

• Comply with legal and regulatory obligations

We do not use your personal information for marketing unless you provide consent.

Storage and Security of Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information is stored using secure systems and is accessible only to authorised personnel. While reasonable security measures are in place, no method of data transmission over the internet can be guaranteed as completely secure.

Disclosure of Personal Information

We may disclose personal information to:

• Third-party service providers that assist with website operation and communications (such as website hosting, email and analytics services)

• Regulatory or legal authorities where required or authorised by law

We do not sell, rent or trade personal information. Some service providers may store data outside Australia; where this occurs, we take reasonable steps to ensure appropriate privacy protections are in place.

Cookies and Analytics

Our website may use cookies or analytics tools to help us understand how visitors use the site and to improve functionality. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies, although this may affect some website features.

Access, Correction, and Privacy Complaints

You may request access to, or correction of, personal information we hold by contacting us at info@reverie-psychology.com.au

If you have a concern or complaint about how we handle your personal information, please contact us and we will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by phone on 1300 363 992.

Third-Party Links

Our website may contain links to social media platforms or other websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

Contact

Reverie Psychology

ABN: 76 671 623 331

Email: info@reverie-psychology.com.au

Last update: 13 December 2025